Terms of Service
Last Updated: January 24, 2025
Welcome to palvinorganics.com (“Site”, “we”, “us”, or “our”).
Access to and use of this website and the products and services available through it are subject to the following terms, conditions, and notices (“Terms of Service”).
By accessing or using our Site, you agree to comply with these Terms of Service, along with our Privacy Policy (which forms part of these Terms). Please read them carefully.
We may update or modify these Terms from time to time without prior notice. You are advised to review this page periodically to stay informed of any changes. Continued use of our Site after any such updates constitutes acceptance of the revised Terms.
We reserve the right to withdraw, amend, or restrict access to any part of the Site at any time without prior notice.
1. Services
Palvin Organics is an online retailer of dairy, organic, and natural food products — including but not limited to A2 Gir Cow Ghee, dairy products, and other organic items.
When you place an order through our website, palvinorganics.com will ship the product(s) to you and is entitled to payment for the products and services provided.
2. Third-Party Websites and Content
Our website may include links to third-party websites or social platforms (e.g., Facebook, Instagram, Twitter) for sharing or promotional purposes.
We are not responsible or liable for the content, accuracy, or practices of any linked third-party websites.
By using such links, you acknowledge that you do so at your own risk and that Palvin Organics is not responsible for any loss, damage, or issues that arise from your interaction with those websites.
3. Communication Consent
By using our Site, you consent to receive communications (SMS, email, or calls) from Palvin Organics regarding orders, updates, and services.
These communications may include information about your purchases, account status, or promotional offers. You can opt out of promotional communications at any time by using the unsubscribe link in emails or contacting us directly.
4. Product Accuracy
We make every effort to display product images, descriptions, and details accurately. However, actual product colours, packaging, or design may vary slightly due to differences in display settings or manufacturing changes.
All product sizes, weights, and measurements are approximate. We strive to ensure accuracy but do not guarantee complete precision.
5. Pricing
We take care to ensure that all prices listed on our website are accurate. However, errors may occasionally occur.
If we discover an error in pricing for any item you ordered, we will inform you as soon as possible. If we cannot reach you, the order will be treated as cancelled, and any payment made will be refunded in full.
Prices may change without prior notice, but such changes will not affect confirmed and dispatched orders.
All prices include applicable GST or other local taxes as per Indian regulations. Prices listed on our Site apply only to purchases made directly through palvinorganics.com.
6. Payment
Upon placing your order, a standard pre-authorization check is conducted on your selected payment method to ensure sufficient funds are available.
Products will only be dispatched once payment has been successfully authorized and processed.
If payment fails or is declined, the order will not be fulfilled. For additional payment-related information, please refer to our FAQs or contact our support team.
7. Delivery
We offer multiple delivery options depending on your location. Estimated delivery times are shown during checkout and in your order confirmation email.
While we strive to deliver orders promptly, Palvin Organics is not responsible for delays caused by courier partners, unforeseen weather, or logistical issues.
In such cases, we will proactively notify you via email or SMS. However, no compensation will be provided for delays beyond our control.
8. Returns & Refunds
If you change your mind about a purchase or receive a defective product, you may request a return or exchange in accordance with our Return & Refund Policy (available separately on our website).
Refunds, where applicable, will be processed back to your original payment method within a reasonable time after inspection and approval.
9. Intellectual Property Rights
All content on this Site — including logos, product images, trademarks, graphics, text, and design — are the exclusive property of Palvin Organics or its licensors and are protected under applicable intellectual property laws.
No part of the website or its content may be reproduced, distributed, or exploited for commercial purposes without prior written consent from Palvin Organics.
10. Law and Jurisdiction
These Terms of Service shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
All disputes arising from or related to the use of this Site shall be subject to the exclusive jurisdiction of the courts at Jamnagar, Gujarat, India.
11. Indemnification
You agree to indemnify, defend, and hold harmless Palvin Organics, its directors, employees, agents, and affiliates from and against all claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your:
- Use or misuse of this website
- Violation of these Terms
- Infringement of any intellectual property or other rights of a third party
12. Violation & Termination
We reserve the right, in our sole discretion and without prior notice, to terminate your access to our website if we believe you have violated these Terms of Service or any other applicable policy.
If such termination occurs, you will still be responsible for payment of any pending orders or charges incurred prior to termination.
13. Contact Us
If you have any questions, comments, or requests regarding our Terms of Service, please contact us at:
📧 info@palvinorganics.com
📍 Palvin Organics
Patel Farm, Falla-Beraja,
Jamnagar – 361 011, Gujarat, INDIA